Terms and Conditions
Welcome to Elegant Engraving!
These Terms and Conditions govern your use of our website and the purchase of our products. By using our website and purchasing our products, you agree to these Terms and Conditions.
Product Information
We make every effort to ensure that the information on our website is accurate and up-to-date. However, we cannot guarantee that the information is completely error-free. We reserve the right to correct any errors or omissions on our website at any time without prior notice.
Pricing and Payment
All prices on our website are in GBP and include all applicable taxes. We reserve the right to change our prices at any time without prior notice.
We accept all major credit cards and PayPal as forms of payment. Payment is due at the time of purchase. We cannot be held responsible for any unauthorized use of your credit card or PayPal account.
Shipping and Delivery
We use Royal Mail 2nd Class Signed For to deliver our products. We aim to dispatch orders within 24 hours of receiving them, but please note that it may take longer during busy periods.
Please refer to our Delivery Information page for more information on shipping costs, estimated delivery times, and order tracking.
Returns and Refunds
We offer a 14-day return policy for non-customised products. Please refer to our Returns Policy page for more information on our return policy.
Please note that we do not offer refunds for customised products, including all custom engraved designs, logos, and personalised messages.
Intellectual Property
All content on our website, including text, images, graphics, and logos, is the property of Elegant Engraving and is protected by copyright law. You may not reproduce, distribute, or use any of our content without our prior written consent.
Limitation of Liability
We cannot be held responsible for any damages or losses that occur as a result of your use of our website or our products. Our liability is limited to the purchase price of the product.
Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these Terms and Conditions will be resolved in accordance with the laws of England and Wales.
Changes to these Terms and Conditions
We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the updated Terms and Conditions on our website.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please don't hesitate to contact us at [insert email address or phone number].